Tips For Lyft Riders

Everything riders need to know about Lyft’s ID Submission

Before requesting a ride, Lyft may ask you to submit the following.

ID submission: You will need to scan your government-issued ID. If you can’t provide a government issued ID, there are other options listed under “Accepted IDs”.

Take a photo of yourself: With this you will need to take and submit a photo of yourself. This will become your profile photo to help drivers identify you.

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How Lyft’s Assisted rides works for riders

After you’ve requested a ride, Lyft will send you text message updates with a link to track your ride.
Your driver will meet you at the front door of your pick-up location, help you get in and out of the vehicle, and accompany you to the door of your destination.
Drivers can also help load and unload light mobility devices (such as canes, walkers, crutches, and foldable wheelchairs

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