How Lyft’s Assisted rides works for riders

  • After you’ve requested a ride, Lyft will send you text message updates with a link to track your ride.
  • Your driver will meet you at the front door of your pick-up location, help you get in and out of the vehicle, and accompany you to the door of your destination
  • Drivers can also help load and unload light mobility devices (such as canes, walkers, crutches, and foldable wheelchairs
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