If you should unfortunately have a problem with your Grubhub order you can contact their Customer Care Team, via chat or phone. Make sure to have your email and order details page handy for reference.
What to do if you should have a problem with your Grubhub order as a customers Read More »
If currently logged in, you will see the status of the order on the homepage under “your order.” To locate it, click “Track your oder” from your confirmation email or the Contact us page.
How to check status on current Grubhub order Read More »
To cancel an ASAP, pick up or deliver, contact Grubhub right away.
How to cancel or change your Grubhub order after you’ve placed it Read More »
Select “Delivery” or “Pickup”, depending on how you want to get your food.
Enter your complete address into the “Street address” field and click “Find food.”
You’ll see a list of restaurants you can order from. Select a restaurant to view its menu, and select menu items to add to your bag. When you’re ready to check out, click “Proceed to checkout.”
Double check that your address and order are correct. Enter any special instructions for your order.
Choose your desired payment method and click “Place Your Order.”
You’ll receive an email confirming your order, and we’ll notify the restaurant to begin prepping your food. Easy!
How to place an ASAP order on Grubhub Read More »
Through the website or app, you can visit all your past orders and click on the “view receipt link under the order. You can also find it on your confirmation email.
How to find your receipt from your Grubhub order Read More »
At checkout enter your promo code and Grubhub will adjust your order total to factor in the discount. You can only use one discount per order, and they can’t be used with cash orders.
How to redeem a promo code on Grubhub Read More »
How to view past orders and your receipt on Grubhub
How to view past orders and your receipt on Grubhub Read More »
In the Address and phone section of your account you can provide and save special instructions for your delivery driver. Say you live in a gated community and the driver needs a code to get in your neighborhood you can make a note of this in the Delivery instructions field.
How to add and save delivery instructions on Grubhub Read More »
If you should choose to opt in to donate the change, Grubhub will round up you change and donate it to one of their partner charities. For, example if your total is $13.50 Grubhub will round it up to $14, so you will donate 50¢ to charity.
What is Grubhub’s donate the change? Read More »
It’s Grubhub’s monthly membership program. Members receive unlimited free delivery on orders of $12+ from restaurants in the Grubhub+ network, and access to elite care.
Everything you need to know about Grubhub’s monthly membership program Grubhub+ Read More »
