In this video we will show customers of DoorDash how to add their EBT/SNAP card to the app. When on the home screen click on the profile icon on the top right of the screen. Then click on Payment, next click on SNAP/EBT. There enter your card number and click save.
How to add EBT/SNAP card to the DoorDash app for customers (video tutorial) Read More »
In this video will show customers how to send a delivery as a gift on the DoorDash app. Once you’ve picked the restaurant you want to order
How to send a delivery as a gift on DoorDash (Video Tutorial) Read More »
In this video we will show customers how to request package pickup on DoorDash. On the home screen swipe the top row icons to the left until you get to packages. Then click on packages. On the next screen choose which store you want your package sent to. Then, select shipping label or QR code
How to request a package pickup on DoorDash (Video Tutorial) Read More »
CareDash from DoorDash allows friends and family to organize scheduled meal deliveries on behalf of anyone who might need a helping hand.
Everything DoorDash customers need to know about CareDash Read More »
DoorDash makes it easy for you to submit your qualified health purchases for reimbursement through your HSA or FSA account via HSA/FSA receipt reimbursement. When completing an order containing HSA/FSA eligible items, you will receive an e-mail receipt with your HSA/FSA eligible items highlighted. How It Works
It’s a subscription service that provides free deliveries (no delivery fee) on orders from eligible restaurants. Service fees and minimum subtotal may apply. Check your app for more details and to sign up (available only in certain areas).
Everything you need to know about DashPass, DoorDash’s subscription service Read More »
If you unfortunately never received your DoorDash order, follow these steps for mobile app users and website users.
What to do if never received your DoorDash order Read More »
Select the order from the Orders tab
Tap “Help” in the top right-hand corner
Under the Help Menu select “Cancel Order” or click on the “Cancel Order” button in the Order Details section
Follow the prompts on the screen
How to cancel your order on DoorDash Read More »
To add special instructions, select a menu item and use the Extra Instructions box in the Preferences section.
How to add special instructions to your DoorDash order Read More »
Once you are signed into your dash, the system will automatically look for orders to offer you. When you receive one you will get a notification with the delivery details. You will have 45 seconds to choose to accept the order. Once the order is accepted, the route to the store will appear.
How to accept an Order on DoorDash Read More »
