The Contact Customer feature in the app is the best way to connect with customers to ensure they are home to accept deliveries. You will see the Contact Customer button after swiping Start Delivery in the app.
How to confirm a customer is home to receive delivery on Spark Driver Read More »
Yes and no, service animals are welcome during delivery, inside the store, and inside your car.
Can you bring a pet with you when making deliveries on Spark Driver? Read More »
All orders on Spark Driver are to be dropped off at the customer’s doorstep, which may require entering apartment buildings or complexes.
What to do if your asked to drop off an order inside a customer’s home on Spark driver? Read More »
No, while making deliveries on Spark Driver you are not allowed to have passengers in your car.
Can you bring someone with you when making delivers on Spark Driver? Read More »
If you should be unable to complete a delivery for any reason, follow the prompts in the Spark Driver app to return the order to the store pick-up location.
How to return an order on the Spark Driver app Read More »
In this article we will go over everything Spark Drivers need to when picking up an order from store.
Everything Spark Drivers need to know when picking up an order from a store Read More »
