Before requesting a ride, Lyft may ask you to submit the following.
- ID submission: You will need to scan your government-issued ID. If you can’t provide a government issued ID, there are other options listed under “Accepted IDs”.
- Take a photo of yourself: With this you will need to take and submit a photo of yourself. This will become your profile photo to help drivers identify you.
Accepted IDs
- Driver’s license.
- Passport.
- State ID.
What To Do If You Can’t Provide An ID
If you’re unable to provide an ID, you can send Lyft an alternative document. This document must contain your name and any additional information required (mailing address or date of birth).
How To Send An Alternative Document
- Tap the checkbox under ‘Learn More’ and then tap ‘Next’.
- Tap ‘See other ID options’ on the ‘Scan your ID’ screen.
- Tap ‘Next,’ then enter the information required to contact support.
- Attach a photo of your document and add a description.
- When finished, tap ‘Submit’.
- Lyft will then review the document and get back to you.
