Uber

Dear riders stop requesting rides for your heavily intoxicated friends you don’t want to deal with

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One thing we unfortunately see the most is Uber and Lyft passengers sending out request for their friends. Which is fine, however, if your friend is so intoxicated that can’t walk by themselves or have no clue what’s going on its best that you ride along with them to make sure they get home safe. You can also use the multiple stop feature to have the driver take you back after dropping off your friend.

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Four things Uber and Lyft need to do to better protect their drivers

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Riders Should have to upload their photo ID to create an Uber or Lyft profile. This would help to stop or slow down fake profiles and scammers.
Riders should have to use their real Name on the account instead of using Nicknames or whatever they choose.
Riders should have to have a picture of themselves as drivers do.
Uber and Lyft should not allow riders who have a low star ratings or multiple complaints from drivers to stay on the platform.

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How to access Uber’s safety center and 911 assistance for riders (Video Tutorial)

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During a ride or while waiting for a driver to pick you up. On the bottom right corner there will be a icon that looks like a sun. Clicking on that will take you to the safety center where you can access 912 assistants along with other safety features. Calling 911 will give them your location along with all the drivers information.

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How to report a lost Item for Uber riders (Video Tutorial)

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In this video we show Uber Riders how to report they lost an Item when opening up the Uber app click on the three lines on top left then go to recent trips and click on the trip you lost the item in then scroll down and click contact driver about lost item. Once on next page enter your number you would like the driver to contact you on.

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How to set up Uber’s verify your ride (Video Tutorial)

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we will show Uber riders how to set up verify your ride. When opening the Uber app click on the three lines on the top right then go to settings then click on verify your ride there swipe right to turn it on. From there you can choose whether to verify it on every ride or only rides at night. Click here to learn more about Uber’s Verify Your Ride.

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How to rent a lime scooter on the Uber rider app (Video Tutorial)

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In this video we will show you how to rent a lime scooter on the Uber rider app. Once you’ve opened up the Uber app click on the 2-wheels. That will open up a map that will show you all the available scooters near you. Once you’ve found a scooter click on it. The app will then tell you how far away the scooter is, along with the mile range of battery left, how much it will cost to unlock and cost per minute.

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