Select the order from the Orders tab
Tap “Help” in the top right-hand corner
Under the Help Menu select “Cancel Order” or click on the “Cancel Order” button in the Order Details section
Follow the prompts on the screen
How to cancel your order on DoorDash Read More »
To add special instructions, select a menu item and use the Extra Instructions box in the Preferences section.
How to add special instructions to your DoorDash order Read More »
Once you are signed into your dash, the system will automatically look for orders to offer you. When you receive one you will get a notification with the delivery details. You will have 45 seconds to choose to accept the order. Once the order is accepted, the route to the store will appear.
How to accept an Order on DoorDash Read More »
DashMart is DoorDash’s Ghost Convenience Stores offering both household essentials and local restaurant favorites to customers’ doorsteps.
What is DoorDash’s DashMart? Read More »
In order for drivers to complete an order on DoorDash, they must hand the food directly to each customer. In cases where the customer is unavailable to accept the delivery, your delivery can also be completed by the following steps below.
How to complete a delivery if the customer is unavailable on DoorDash Read More »
In this video we will show DoorDash customers how to tip their driver.
How to tip your DoorDash driver (Video Tutorial) Read More »
In this video we will show DoorDash customers how to rate the restaurant and driver.
In this video we will show customers how to start a group order on the DoorDash app.
How to start a group order on DoorDash (Video Tutorial) Read More »
In this video we will show DoorDash customers how to place a nationwide shipping order. Once you’ve opened up the app click on shipping on the top of the screen.
How to Place a Nationwide shipping order on DoorDash (Video Tutorial) Read More »
