How To

After the ride is complete Uber will give you three options on what to tip your Uber driver can also rate your driver from 1 to 5 stars. Riders do not have to rate their drivers if they don’t want to. However, it helps to keep good drivers on the road and bad ones off.

During a ride or while waiting for a driver to pick you up. On the bottom right corner there will be a icon that looks like a sun. Clicking on that will take you to the safety center where you can access 912 assistants along with other safety features. Calling 911 will give them your location along with all the drivers information.

When opening the app click on your trips then choose the trip that you want to report. Once you have chosen the trip scroll down to my driver was unprofessional on the next page you will be giving a couple options choose the one that best fits your situation once you’ve told Uber what happened click submit.

In this video we show Uber Riders how to view their drivers profile. Once a driver accepts your request click on their profile picture on the bottom of the screen that will open up their profile here you can see how many trips they have taken along with how long they have been driving and more.

In this video we show Uber Riders how to report they lost an Item when opening up the Uber app click on the three lines on top left then go to recent trips and click on the trip you lost the item in then scroll down and click contact driver about lost item. Once on next page enter your number you would like the driver to contact you on.

we will show Uber riders how to set up verify your ride. When opening the Uber app click on the three lines on the top right then go to settings then click on verify your ride there swipe right to turn it on. From there you can choose whether to verify it on every ride or only rides at night. Click here to learn more about Uber’s Verify Your Ride.