If a customer should make you feel uncomfortable, or if you should go into an area where you don’t feel it is safe to deliver. Cancel the order and contact the driver support team of the company you are working for and tell them your situation. Your safety is more important than the customer getting their food.
Four Safety tips for food delivery drivers Read More »
You can accept DoorDash batched orders by clicking the “Add Order to Route” Button.
How to accept batch orders on DoorDash Read More »
DoorDash’s Red Card is a credit card that Dashers use to pay for some (but not all) DoorDash orders. Each Dasher receives a Red Card during orientation or when they receive an Activation Kit.
How to set up and use Dasher Red Card Read More »
DashMart is DoorDash’s Ghost Convenience Stores offering both household essentials and local restaurant favorites to customers’ doorsteps.
What is DoorDash’s DashMart? Read More »
If you think you’ve been improperly paid, or a payment is missing follow these steps:
What to do if your payment is missing or incorrect on the DoorDash app Read More »
With DoorDash’s batched orders, Dashers are allowed to quickly complete two or more orders in less time than usual. Most of the time batched orders are picked up at the same restaurant, which increases a Dash’s earnings and efficiency.
The advantages of DoorDash’s batched orders Read More »
There are two options a DoorDash driver can take if a restaurant should only take cash.
What to do if a restaurant is cash only on DoorDash Read More »
Go to the Contact Dasher Support form.
Fill out all fields
Full Name
Email
Phone
Category: Select Account
Description: Enter the vehicle dash type(s) you’d like to add to your Dasher account or that you would like to change to.
How to add a new vehicle dash type or switch between vehicle dash types Read More »
Yes! However, we can’t stress the importance that they don’t in any way interfere with the job. Passengers must also stay in the car and not have any interaction with the customer. We also suggest that you don’t bring them into restaurants with you.
Can DoorDash drivers have passengers in their car while making deliveries? Read More »
We know this is common sense. But unfortunately, there are a lot of drivers who will nibble or eat the food they are delivery.
Two things drivers shouldn’t do when making deliveries Read More »
