Your Guide To The Kango App

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What Is Kango?

Kango is an app-based service that enables you to schedule rides and childcare for kids, from preschool to high school. Whether your child needs a ride to school every Monday or needs to get to an after-school activity. You can trust Kango to help get your kids where they need to go.

How To Request A Ride Or Sitter On Kango

  1. Open the app and go to the Kango home screen Tap the icon that corresponds to what you need: Drivers for rides Sitters for childcare
  2. Fill out the Quick Request Form Select one more more children, add location details and any special needs
  3. Post your Request Your request will go out to the pre-screened Drivers and Sitters in your area. If you have expressed a preference for one or more specific drivers or sitters, your request will be posted to them, first. If a driver or sitter is available and accepts your request, you will receive a notification in the app. You will then be able to message them directly via the app, if desired.
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Is Kango Safe?

Yes, each Driver or Sitter must pass Kango’s Safety Check in order to be approved to drive or baby sit

  • Trustline certification in California (includes fingerprinting)
  • Background check (includes criminal and sex offender searches from multiple states, counties and databases as well as check for multiple aliases)
  • DMV check (from multiple states, counties and databases)
  • Vehicle inspection
  • Phone screen
  • Two reference checks
  • In-person interview

Note: All Drivers and Sitters must also complete in- person training before becoming available for booking.​Parents can also request to meet their driver or sitter ahead of time so that both them and their child feel comfortable. You can even go for a ride-along with a driver at no cost.

Kango’s Values

​Trust

Each of Kango’s drivers pass the industry’s highest security testing and certification which includes:

  • 3+ years of childcare experience
  • Comprehensive background check
  • Fingerprinting
  • Trustline (CA) certification
  • Fingerprint Clearance Card (AZ)
  • DMV check
  • Live 19-point vehicle inspection
  • Only alternative rideshare option insured to transport children of all ages

Compassion

Kango was founded by parents, and approachs every child and ride with care and kindness:

  • Consistent and familiar drivers provided whenever possible to ensure stability
  • Childcare services provided with no time limit
  • Special education, foster care, and McKinney-Vento students all supported
  • Only rideshare for kids to provide short notice services
  • Parents can schedule a driver meet and greet ahead of first ride

Service

Superior technology platforms and Kango’s exceptional team provide:

  • The only rideshare solution for children that meets both time & distance accuracy standards as tested by CTEP (CA).
  • Dashboard visibility given to administrators as applicable.
  • The highest-rated child transportation app in the App Store as of February 2020. Our users love us!
  • Ages 2+ can be transported without a parent or guardian.
  • Booster seats and car seats available.
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Download The Riders App

| App Store | Google Play |

Become A Drive For Kango

Click here to learn everything you need to know become a driver for Kango.

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