Uber Connect is Uber’s affordable same-day, contactless delivery solution that allows users to send packages to family and friends.
What is Uber Connect? How does it work for customers? Read More »
Depending on the city where you ride with Uber, trip fares may be calculated upfront or immediately after rides end. Here’s how these two types of fares work.
How are Uber Fares are calculated? Read More »
Is a Safety tool that gives Uber riders a four-digit PIN to verbally provide to the driver before entering a vehicle. When their driver arrives, the PIN will pop up in the app, and the rider can read it to the driver. The driver will enter the PIN into their app. If it’s correct, the
What is Uber’s Verify Your Ride? Read More »
Uber Green is a low-emission ride option that connects you with hybrid and fully electric vehicles. This option is currently available in select cities around the world. Each Uber Green trip in a hybrid or electric vehicle emits at least 25% less carbon emissions compared to the average Uber ride.
What is Uber Green? Read More »
Tap the profile icon on the bottom right corner of your Uber Eats app
Tap “Payment” and then “Add Funds”
Select the amount you’d like to purchase
Tap “Payment Method” to choose how you’d like to pay
Tap “Confirm”
How to purchase Uber Cash and enable/disable auto-refill Read More »
Uber Riders and drivers are allowed to cancel rides for any reason. However, if a driver should cancel a trip after waiting 5 minutes at your pickup location or you cancel after they have already accepted the trip you will be charged a cancellation fee.
Everything you need to know about Uber’s cancellation fee for riders Read More »
If you should unfortunately lose an item and your driver confirms that your item has been found, be considerate of your driver’s schedule and find a time that is convenient for both of you. Once the item has been returned you will be sent a receipt for the $15 fee.
Everything you need to know about Uber’s lost item return fee for riders Read More »
Uber Hourly allows rider to book a trip for at least an hour. So, instead of riders having to request an individual one-way trips, they can now make multiple stops within a trip.
Everything riders need to know about Uber Hourly Read More »
Uber Pet is Uber’s dog-friendly service that allows riders to bring their pet on an Uber trip. Riders can directly request a ride for them and their pet by scrolling through the vehicle options at the bottom of their screen.
Everything riders need to know about Uber Pet Read More »
