Tips For Instacart Customers

How to add instructions for your Instacart shopper on specific items, replacements, or delivery

Adding instructions for how you’d like your order shopped or delivered, will help your shopper know how you would like certain products to be like produce. It will also help them find your apartment to drop off your order.

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How certified delivery works on Instacart

If you should place an order that contains high-value items, it may require a certified delivery. This means you will be required to either sign for the delivery or have your ID scanned to certify that you have received the order. If you should order something that requires a certified delivery, you will be notified when you place the order and again at the time of delivery.

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