Instacart now allows customers to order food from restaurants for delivery or pick up through Uber Eats. How To Order Food From Restaurants On Instacart How To Check Order Status How To Get Help For Scheduled or Live Order How To Get Help For Past Orders Who Deliver’s Restaurant Delivery’s On Instacart It will be […]
Everything customers need to know about food delivery on Instacart Read More »
If an item shouldn’t be available when your Instacart shopper is shopping the order, they will pick the best item to substitute it with. Down below we will show you how to approve it.
How to approve or disapprove substitutions for Instacart customers Read More »
As an Instacart+ member, you can favorite any shopper who previously shopped and delivered an order for you. You can also schedule orders with them to.
Note: The favorite shopper feature is only available to select Instacart+ members in the Instacart app.
Everything customers need to know about Instacart’s favorite shopper feature Read More »
Everything customers need to know about having alcohol or over the counter prescription drugs delivered on Instacart
Instacart’s heavy fee helps cover operational costs and only applies to orders where the estimated weight of all qualifying items exceeds 50 pounds.
What is Instacart’s heavy fee? Read More »
Instacart pick up is another way to order from Instacart. Pick up allows you to order online, set a pick up time, and collect your order at the store.
How pick up works with Instacart Read More »
Shop and checkout on the Instacart app, selecting a time window during which your order will be available for pick up. Your order will stay in the locker until the store closes.
Arrive at the store, find the outdoor lockers at the front entrance, and open your app to find a special PIN in the dashboard
How locker pick up works on Instacart Read More »
Shoppers appreciate tips as a way of recognizing excellent service and 100% of your tip goes directly to the shopper delivering your order.
By default, a 5% tip is suggested at checkout, with a minimum suggestion of $2 per individual store delivery.
How to tip your Instacart shopper Read More »
Find your item. You can either search for a specific item you’re looking for or browse by department. We’ll also make recommendations based on what you’ve bought before, or what’s popular in your area.
How to place an order on Instacart Read More »
Adding instructions for how you’d like your order shopped or delivered, will help your shopper know how you would like certain products to be like produce. It will also help them find your apartment to drop off your order.
