Yes, if you’re using DoorDash on your mobile phone, you can continue to add items to your cart. Simply tap “Add” on the order tracking page while your Dasher is still shopping to add items to your order. Your Dasher will be notified and will contact you if they have any questions or need you […]
Can you ask your DoorDash driver to pick up other items not on your initial order? Read More »
This security feature is implemented for DoorDash customers to avoid the order not being delivered. This is a temporary feature that should disappear once DoorDash can confirm your orders are being delivered successfully. How To Add Your Signature Once a dasher arrives at the drop-off location, the Dasher will be prompted to begin the signature
Everything customers need to know about DoorDash’s signature required delivery Read More »
CareDash from DoorDash allows friends and family to organize scheduled meal deliveries on behalf of anyone who might need a helping hand.
Everything DoorDash customers need to know about CareDash Read More »
Choose the items you want and schedule your delivery in advance.
A driver will deliver your catering order at the scheduled time.
How catering orders work for DoorDash customers Read More »
DoorDash makes it easy for you to submit your qualified health purchases for reimbursement through your HSA or FSA account via HSA/FSA receipt reimbursement. When completing an order containing HSA/FSA eligible items, you will receive an e-mail receipt with your HSA/FSA eligible items highlighted. How It Works
It’s a subscription service that provides free deliveries (no delivery fee) on orders from eligible restaurants. Service fees and minimum subtotal may apply. Check your app for more details and to sign up (available only in certain areas).
Everything you need to know about DashPass, DoorDash’s subscription service Read More »
If you unfortunately never received your DoorDash order, follow these steps for mobile app users and website users.
What to do if never received your DoorDash order Read More »
Select the order from the Orders tab
Tap “Help” in the top right-hand corner
Under the Help Menu select “Cancel Order” or click on the “Cancel Order” button in the Order Details section
Follow the prompts on the screen
How to cancel your order on DoorDash Read More »
To add special instructions, select a menu item and use the Extra Instructions box in the Preferences section.
How to add special instructions to your DoorDash order Read More »
Place your restaurant order on DoorDash. After, checkout look for the DoubleDash option on the map to add items from nearby stores.
From the store page, you can select your favorite drinks, snacks and any other items. Then, add those items to your cart and check out with no additional delivery fees or minimum order size.
From there, a Dasher will receive both orders and will deliver them together.
How DoubleDash works for customers on DoorDash Read More »
