How to contact your pet caregiver on Wag!

On Wag! you can communicate with your pet caregiver directly through the in-app chat feature.

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How To Contact For An Upcoming Service

  • Tap the selected walk on the homepage or navigate to your Schedule tab from the main menu.
  • Tap the correct walk.
  • Tap Chat.

How To Contact From Past Service

  • From the main menu.
  • Tap “Past Caregivers” or Preferred Caregivers.
  • Tap on the Pet Caregiver’s name with you wish to connect.
  • Tap Chat.
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How To Contact For A Live Service

  • Navigate to the homepage of your app.
  • From the live service display, tap the chat button or the phone icon.

How To Contact For An Unbooked Training Service

  • Select the trainer you wish to connect with from the carousel
  • Add the trainer to your preferred list by tapping the heart by their name
  • Navigate to the app menu
  • Tap Preferred Caregivers
  • Tap Chat
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