How does it work?
- When you accept the delivery, the Uber Eats app will state Barcode Scan Required.
- If no prompt appears when you accept the delivery, no barcode scan is required.
- Scan the provided barcode on the package or each item using your app.
- Once the scan is successful, the app will prompt you to complete the delivery.
- At dropoff, scan the package again.
Where can you find the barcode, you need to scan?
On the outside of the bag that contains the order, not on any individual product.
What if the barcode scan isn’t working?
- Confirm you’re scanning the correct barcode on the package
- Confirm you’re scanning the correct order
- Make sure your app is up to date.
What should I do if a barcode is required but isn’t on the package at pickup?
Let a store employee know you require assistance. They will locate the barcode sticker so you can scan it and complete pickup.