Everything Spark Drivers need to know when picking up an order from a store

In this article we will go over everything drivers of the Spark Driver app need to know about picking up an order from a store.

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Where Do You Go To Pick-up An Order At The Store

Curbside Orders

When picking up a Curbside order, follow the directional signs throughout the parking lot, and park your vehicle in any of the reserved spaces. Once you’ve parked a Walmart associate will load the order into your vehicle.

Dotcom and Express

These deliveries will be dispensed from inside the store. The Spark Driver App will provide you with information on where to pick-up the order.

Do You Need To Put Orders In A Specific Place In Your Vehicle?

When picking up a Curbside delivery order, or batched orders, a Walmart associate will bring the order contents directly to your vehicle and will place them inside. Fragile items will be placed separately in your front seat to ensure nothing gets broken or damaged in transit.

When picking up orders that are dispensed from inside the store, consider separating batched orders in separate locations within your vehicle.

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What Are Batched Trips?

Batched orders include orders for two or more customers. Which means you will have multiple delivery points within one trip.

Each order within a batch will be dispensed from the same store location. Offers sent through the Spark Driver App will indicate whether batched orders are included.

What If You Can’t Fit All Orders Into Your Vehicle

If you should be unable to fit both orders in your car and need to drop one part of a batch order, speak with the store associate during the pick-up process, they will be able to un-batch an order if necessary.

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