Alcohol delivery is available for many Walmart’s through the US, and depending on your location, you may receive offers for order containing alcohol on the Spark Driver app.
Requirments For Drivers To Receive Alcohol Deliveries
Drivers must be at least 21 or older to deliver orders containing alcohol.
Customers Eligible To Receive Alcohol Deliveries
Customers must be at lease 21 years or older to receive order containing alcohol. They also need to show a valid and non-expired government-issued photo id to their driver to confirm they are at lease 21 years old at the time of delivery.
Valid Forms Of ID Accepted
- Government issued.
- Include a photo that matches the customer.
- List the customer’s date of birth.
- Are not expired.
Note: If the customer is underage or provides an expired ID, the app will display and order return to help you return the order to the store.
Confirming The Validity Of A Customer’s ID
Drivers of Spark Driver are required to confirm the customer is legally of age and able to accept an alcohol delivery. Customers must remove their valid photo ID from wallets, purses, etc., so it may be scanned by the Spark Driver app.
Helpful Information On Confirming Legitimacy Of Customer IDs
- Legitimate ID cards have smooth, uniform edges, while fake ID cards often have uneven edges and maybe have bumpy surfaces or glue marks.
- There can be visual differences between the customer and the individual in the photo, but facial features like eye shape and color, nose and ear shape or nay special facial features like birthmarks or scars should be the same.
- Physical characteristics such as weight, hair, and makeup may change with time and do not require as much scrutiny.
How To Scan A Customers ID
- Arrive at customers door.
- The scan prompt is ready to capture the driver’s license or state-issued identification card.
- To verify the customer’s date of birth, scan the barcode (usually on the back of the customer’s ID).
- Once scanned, the customer’s name, date of birth, and the expiration date of the ID auto populate in the app. You can easily check to ensure that the information matches what is shown on the customer’s ID.
- Once the customer’s ID details are captured, pressing continue completes the ID verification where you can press sign to collect the customer’s signature.
- After scanning the order labels and the ID, sliding the complete drop-off bar will finalize the delivery.
Note: If you’re having trouble scanning the ID, the information can be manually entered by pressing the keyboard icon in the top-right corner of the app. Passports and Military ID information cannot be scanned and must be enter manually.
What To Do If A Customer Appears Intoxicated?
State laws require that alcohol delivery recipients are not intoxicated when receiving the order. Customers who exhibit any of the signs below should not be given their alcohol orders.
- Physical signs of intoxication, including glossy or bloodshot eyes.
- Slurred speech or louder than normal tone.
- Smell of alcohol on the customer’s breath or clothing.
- Impaired motor function and movement.
Locations Alcohol Shouldn’t Be Delivered
- Public or private elementary schools (k-12).
- College campuses, including fraternities and dormitories.
- Government buildings, such as the Department of Motor Vehicles (DMV).
- Retail Locations like grocery stores, gas stations, or convenience stores.
- Hospitals, medical centers, or clinics.
