How does Grubhub’s Driver Recognition Program work?

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How it works:

Levels for Grubhub drivers on the Recognition Program are updated weekly and are based on a driver’s delivery stats over the last 30 days. New drivers will receive a level after their 20th completed order. In order to earn a program level a driver must have an activity history in each stat category.

The Stats:

  • Attendance rate: The percent of blocks you schedule that you attend.
  • Acceptance rate: The percent of offers that you accept.
  • Block drop rate: The percent of blocks you schedule but drop before or during the block.
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Levels and opportunities:

Depending on your stats, you will earn entry into one of three program levels.

Premier:

  • 100% Attendance rate
  • 95%+ Order acceptance rate
  • < 10% Block drop rate
  • 1st access to new blocks
  • Catering order eligible*
  • Driver Rewards

Pro:

  • 100% Attendance rate
  • 85%+ Order Acceptance rate
  • < 20% Block Drop Rate
  • 2nd access to new blocks
  • Catering order eligible*
  • Driver Rewards

Partner:

  • All other drivers
  • 3rd access to new blocks
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