When driving for DoorDash, you may get orders containing alcoholic beverages. The information below is to help you lawfully deliver alcohol.
Note: You can be held liable if you deliver alcohol to a minor or someone who is visibly intoxicated, so it’s important that you follow this process fully to protect yourself and the customer.
Alcohol Pick-Up
Alcohol orders are for 21+. In order for you to pick up an order including alcohol you will need to present your valid driver’s license.
Alcohol Drop-Off
Before, dropping off an order containing alcohol you must verify the customers’ age before handing over the order.
To verify a customer’s age, ask to see a valid ID. Make sure to check every customer’s ID every time, even if the customer appears to be over 21 in the US and 19 in Canada. A valid ID must include a photograph and date of birth.
Examples of acceptable ID:
- A valid driver’s license issued by federal, state, county, or municipal government.
- A valid passport.
- An identification card issued by the Armed Forces of the United States that contains the name, date of birth, description, and picture of the person.
How to check to see if ID is not invalid or fake:
- Check the expiration date. Do not accept an ID that is expired.
- Ask to remove the ID from the wallet.
- Compare the customer at the door to the photo in the ID. Examine facial features: are the height, eye shape, ear and nose shape or placement similar? Ignore weight, hair and makeup as these may change.
- Feel the edges of the ID – a legitimate ID will have smooth, uniform edges. A fake ID may have rougher edges and perhaps may be coming apart.
- Look for glue lines or bumpy or uneven surfaces. A real ID’s surface should be consistent.
Check For Intoxication
If a customer is visibly intoxicated do not complete the delivery. Below are some steps to help determine if a person is intoxicated.
Physical Signs of Intoxication
- Look for glassy or bloodshot eyes. Also, look for droopy eyes or if someone clearly has difficulty keeping their eyes open.
- Notice how the person smells. If you notice that the person’s breath or clothes smell of alcohol, this may be an effective telltale sign of intoxication.
- Watch for impaired motor function. Intoxicated people can’t perform normal tasks in the same way they would if they were sober. If someone is having trouble walking in a straight line or is fumbling with objects, this may be a sign that they are intoxicated.
Signs of Behavioral Intoxication
- Look for a person’s inhibitions becoming lowered. Some people who are visibly intoxicated exhibit louder behavior than usual or may make inappropriate comments.
- Watch out for a person that is slurring their speech.
- Notice if someone is speaking slower or faster than usual.
Signs of Behavioral Intoxication
- Look for a person’s inhibitions becoming lowered. Some people who are visibly intoxicated exhibit louder behavior than usual or may make inappropriate comments.
- Watch out for a person that is slurring their speech.
- Notice if someone is speaking slower or faster than usual.
Places You Can’t Delivery Alcohol
- Public or private school (K-12).
- College campus.
- Prison, reformatory, veterans’ home, or state capitol grounds.
- Locker or similar package storage service.
- Business that sells alcohol.
Judgement
If you should have any doubts about the ID, the customers, or encounter a situation in which it does not seem reasonable to deliver alcohol, do not complete the delivery and contact support.