What to do if a guest is a no-show when picking up Turo rental
If a guest should be a no-show, when picking up their rental, follow the tips below to report it to Turo.
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Turo
Vehicle Requirements for Super Deluxe Class eligibility on Turo
The fair market value* of Super Deluxe Class cars on Turo is: United States: more than $85,000
Canada: more than $75,000
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Vehicle Requirements for Deluxe Class eligibility on Turo
The fair market value* of Deluxe Class cars on Turo is listed below.
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What are the age requirements for guests to rent a car on Turo?
You must be 18 or older to book with a peer-to-peer host and 21 or older to book with a Commercial Host.
Guests who book with peer-to-peer hosts can choose a protection plan through Turo.
Guests ages 18-21 who book with a peer-to-peer host must choose either the Minimum or the Standard protection plan. They can’t decline a protection plan nor can they choose a plan other than one of these two.
What are the age requirements for guests to rent a car on Turo? Read More »
What to do when picking up your Turo rental car
Bring your permanent driver’s license when you come to pick up the car. If you have a temporary license and want to verify that it will be valid for your trip, you need to contact Turo.
The host cannot give you the car if you don’t present them with a valid license.
Complete a check in and document the vehicle’s condition, mileage, and fuel.
Take photos, so Turo can support you in case of a reimbursement dispute.
Guest is responsible for returning the car in the same condition in which they received it. Photos of the car are the only way to document its condition.
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What to do during your trip with your Turo rental
Be proactive about reporting tickets or tolls.
Be sure to report any damage or accidents.
You may not smoke, tow, or race in any Turo vehicle.
If you have a roadside issue during your trip, Turo will send roadside assistance to help you. Guests who’ve booked a trip with a Turo person-to-person host (not a Commercial Host) have 24/7 access to roadside assistance.
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What happens if you get a ticket in your Turo rental?
Renters are responsible for paying the cost of tickets that result from illegal driving or improper parking. If the ticket is related to the car, it’s self-renters will not be responsible for paying the cost of the ticket.
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How to set your vehicle price on Turo
Turo puts all new listings into Automatic Pricing. However, you are able to manually set your vehicle’s daily price when your list or change the price at any time.
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How to turn automatic pricing “on” or “off”
You can turn Automatic Pricing on or off at any time. If you turn it off, you will need to set a default daily price and any preferred discounts.
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How to use the Turo Carculator for Host
If you prefer to set your own daily listing price, Turo suggest using their Carculator. The Carculator will provide earnings estimates for their daily price on your vehicle.
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