New Uber Riders

How to set safety check-ins feature for Uber riders (Video Tutorial)

In this video we will show riders of Uber how to set safety check-in feature. When on the home screen tap on account on the bottom right of the screen. Then tap on settings, next swipe down to safety preference and tap on it. Then tap on the box next to Get more safety check-ins, […]

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How to request a package return to an Amazon dropoff location on the Uber app (Video Tutorial)

In this video we will show you how to request a package return to an Amazon dropoff location on Uber. When on the home screen tap on services on the bottom of the screen, then tape on package. Next tap return package and pick the Amazon dropoff location of where you want to return it.

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How to set up live location sharing for Uber riders with their drivers and emergency services (Video Tutorial)

In this video we will show Uber riders how to set live location when opening up the app click on the three lines on the top left then click on settings once there click on privacy there you will be able swipe on and off live location.

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How to cancel a ride after a driver has accepted it on Uber (video tutorial)

In this video we will show you how to cancel a ride after a driver has accepted it on Uber. Once a driver has accepted your ride and you need to cancel the ride scroll to the bottom of the screen. Then click on cancel, next choose the best reason for canceling the ride.

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How to set up communication preference for Uber riders on how drivers can contact them through the (Video Tutorial)

In this video we will show riders of Uber how to set of communication preference. When on the home screen click on account on the bottom right corner of the screen.

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How to opt out of Uber and Lyft’s arbitration agreement

Both Uber and Lyft have arbitration agreement that drivers and rider have to sign to use the app. By agreeing to these Terms, users agree that they are required to resolve any claim that that may have against Uber or Lyft on an individual basis in arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action.

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Dear riders stop requesting rides for your heavily intoxicated friends you don’t want to deal with

One thing we unfortunately see the most is Uber and Lyft passengers sending out request for their friends. Which is fine, however, if your friend is so intoxicated that can’t walk by themselves or have no clue what’s going on its best that you ride along with them to make sure they get home safe. You can also use the multiple stop feature to have the driver take you back after dropping off your friend.

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