New Lyft Riders

How to add a pickup note for your driver on Lyft (Video Tutorial)

In this video we will show riders on Lyft how to add a pick not for their driver. On the home screen enter where you are going, then choose the type of ride you want. On the next screen click add note for driver. You will then be able to add note to make it easier for your driver to find you. Once complete click confirm and request.

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Everything riders need to know about Lyft’s Rider Verification

Lyft drivers have always been required to verify their profile. But now Lyft is encouraging riders to take this safety measure, too. This will help drivers confirm that the person they’re riding with is who they say they are. How Does Lyft Verify Your Identity? Lyft’s process includes cross-checking a rider’s personal information, like their

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Everything riders need to know about Lyft’s Price Lock feature

Lyft has rolled out a new feature for riders that puts a cap on prices for specific routes at selected times. Allowing customers to avoid paying jacked-up prices during periods of peak demand. How To Set Up Lyft’s Price Lock Feature Who Is The Price Lock Feature Best For The Price Lock feature is great

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How to set up the Price Lock feature for Lyft riders (Video Tutorial)

In this video we will show riders how to set up Lyft’s Price Lock feature. When on the home screen click on the three lines on the top right corner. Then, click on Price Lock, on the next page click on add price lock pass. There enter pick up and drop off location and choose

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Everything riders need to know about Lyft’s ID Submission

Before requesting a ride, Lyft may ask you to submit the following.

ID submission: You will need to scan your government-issued ID. If you can’t provide a government issued ID, there are other options listed under “Accepted IDs”.

Take a photo of yourself: With this you will need to take and submit a photo of yourself. This will become your profile photo to help drivers identify you.

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How to cancel a ride on Lyft after a driver has accepted it (Video Tutorial)

In this video we will show riders of Lyft how to cancel their ride after a driver has accepted it. Once, a driver has accepted your ride and you need to cancel swipe up on the bottom bar. Then, click edit ride, next click on cancel ride. You will then be given a couple options click on cancel the ride. Next you will be asked why you canceled your ride choose the best option.

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How to opt out of Uber and Lyft’s arbitration agreement

Both Uber and Lyft have arbitration agreement that drivers and rider have to sign to use the app. By agreeing to these Terms, users agree that they are required to resolve any claim that that may have against Uber or Lyft on an individual basis in arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action.

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