Shop and checkout on the Instacart app, selecting a time window during which your order will be available for pick up. Your order will stay in the locker until the store closes.
Arrive at the store, find the outdoor lockers at the front entrance, and open your app to find a special PIN in the dashboard
How locker pick up works on Instacart Read More »
Shoppers appreciate tips as a way of recognizing excellent service and 100% of your tip goes directly to the shopper delivering your order.
By default, a 5% tip is suggested at checkout, with a minimum suggestion of $2 per individual store delivery.
How to tip your Instacart shopper Read More »
Find your item. You can either search for a specific item you’re looking for or browse by department. We’ll also make recommendations based on what you’ve bought before, or what’s popular in your area.
How to place an order on Instacart Read More »
Adding instructions for how you’d like your order shopped or delivered, will help your shopper know how you would like certain products to be like produce. It will also help them find your apartment to drop off your order.
It’s a membership program for customers who use Instacart regularly.
Everything you need to know about Instacart’s membership program, Instacart+ Read More »
The Instacart app allows customers to track their personal shopper’s progress and view any changes to items. Turning on notifications you will get alerts for all the changes, including replacements and refunds.
How to make changes to your order on Instacart Read More »
If you should place an order that contains high-value items, it may require a certified delivery. This means you will be required to either sign for the delivery or have your ID scanned to certify that you have received the order. If you should order something that requires a certified delivery, you will be notified when you place the order and again at the time of delivery.
How certified delivery works on Instacart Read More »
When on a Military Base and ordering food from delivery apps don’t assume the driver knows what the restrictions are, know what gate to go through, or that they have a pass. It’s on the customer to make sure the driver is able to make the delivery.
2 tips for customers having food delivered on a Military Base Read More »
We know this is common sense. But unfortunately, there are a lot of drivers who will nibble or eat the food they are delivery.
Two things drivers shouldn’t do when making deliveries Read More »
