Be My Eyes (Everything you need to know)

Table of Contents

What Is Be My Eyes?

The Be My Eyes app connects people needing sighted support with volunteers and companies through live video around the world.

Anyone 17 or older may sign up as a blind or low-vision user or as a sighted volunteer.
Calls are connected based on daytime time zone and language.
- Note: The average wait time to get connected to a sighted volunteer is about 15 seconds.
When a call is answered, a live one-way video with two-way audio is initiated, allowing volunteers or company representatives to see what’s in front of the user’s camera and provide verbal support.
- Note: Specialized Help availability varies by region and company opening hours.

Navigate to the Be My AI tab in the navigation bar just next to the Get Support tab.
Tap ‘Take picture” to take a picture with the rear camera and Be My AI will describe it.
If you want to ask follow-up questions to the initial description you can tap “Ask more” and you will enter a chat mode.
- Note: This feature is currently only available for iOS.

Download the Be My Eyes app for iPhone or Android.
Select sign up as a sighted volunteer.
Choose whether you want to sign up with Facebook, Google or email.
Confirm your email address by clicking the verification link that is sent to your email.
Select your primary language.
- Note: You will be connected to bling users speaking the same language as you. You can always change your preference and add a secpndary language in the app settings.
- Allow access to microphone, camera and notifications to be able to receive video calls.