Your Guide To The Veo App

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What Is Veo?

Veo is an e-scooter, e-bike, and bike app that makes you daily commute easier and faster. Download the app and grab a Veo e-scooter, e-bike, or bike, and enjoy the ride. To finish your ride and stop the fare, just tap the End Ride button in the app or push down the lever on the bike lock. Veo will do the rest!

Veo is currently only available in select markets. Click here to see if they are available in your location.

How Does Veo Work For Customers?

  1. Find the closest e-scooter, bike, or e-bike.
  2. Scan to unlock! Scan the QR code (or enter the scooters or bike’s ID number) to unlock it. Enjoy your ride!
  3. Park in a designated parking zone (shown in the app) when done. To finish your ride and stop the fare, just tap the “End Ride” button in the app or push down the lever on the bike lock. We do the rest!
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Help For Veo Riders On The App

Are you a new rider or just not sure how to do something on the app? check out our tips and video tutorials for Lyft riders.

Rules Of Riding With Veo

Age Requirements

  • 18+ bikes, e-bikes or e-scooters
  • If you are at least 13 years old and have parents or guardian permission, you can ride Veo’s pedal bikes.

Wear A Helmet

Unfortunately accidents happen. A helmet can save your life.

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Ride In Bike Lanes

  • Follow the flow of traffic.
  • Ride in bike lanes when available.

Parking

  • Keep walkways clear.
  • Don’t park on private property.
  • Check for designated drop zones.

Know Your Zones

Know your ride-zones. If your scooter should come to a slow stop, you may be in a No Ride Zone.

Job Overview For Veo Operations Specialist

Operations Specialists locate, swap batteries, and re-balance vehicles throughout the city and perform quality checks and minor repairs. They are also hourly associates. Veo offers full-time and part-time jobs, and full-time employees can qualify for Medical/dental/vision coverage, and PTO.

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How Does Veo Work For Operations Specialist?

  • Follow the mobile App instruction to complete shift tasks
  • Drive a company’s van to find scooters and swap battery
  • Re balance scooters from low demand to high demand areas
  • Perform basic repair and quality check
  • Respond to on-demand requests to locate/retrieve scooters
  • Assist with other tasks assigned by Operations Manager

What To Have To Be A Successful Veo Operations Specialist

  • Knowledge of the local geography and street layout
  • Flexible schedule including early morning, night, and weekend shifts
  • Related experience in warehouse, manufacturing, delivery, etc.
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Perks Of Being a Veo Operations Specialist

  • Competitive hourly wage
  • Opportunity to work in a fast-paced, early-stage technology company
  • Veo credits
  • Flexible work hours
  • Full-time employees are eligible for: Medical/dental/vision coverage, PTO

Qualifications To Be An Veo Operations Specialist

  • 21+ years old.
  • Valid driver license and acceptable driving record.
  • Have a smartphone and be App-savvy.
  • Ability to lift up to 60 lbs scooters without assistance.
  • Good communication and attention to detail.
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Become An Veo Operations Specialist

Click here to learn everything you to know become a Veo Operations Specialist.

Download The App

| App Store | Google Play |

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