Your Guide To The Lime App

Table of Contents

What Is Lime?

Lime is a scooter and bikeshare company that was founded on a simple idea that all communities deserve access to smart, affordable mobility.

How Does Lime Work For Riders?

Download the app and follow the steps to create your account.
Enter your credit card info.
When you’re in, a map will show you where the nearest Lime scooter and electric bikes are to your location.
Check the map for the scooter nearest you with the most full charge (it tells you what the battery life is or how far it will go).
Go to the location and find the scooter.
If you don’t immediately see the scooter, there’s an option in the app to make it ring and reveal its location.
To unlock the Lime, tap the “Ride” button at the bottom of the screen in the app and then scan the QR code on the scooter using your phone’s camera – or you can enter the 6-digit vehicle code under the QR code if you have problems getting the scan.

Help For Lime Riders On The App

Are you a new rider or just not sure how to do something on the app? check out our tips and video tutorials for Lime riders.

Riding A Lime Scooter

There is a three-step process to the pre-ride safety check:

Manually pump the hand brakes to be sure they are taught.
Look at the tires to make sure they aren’t damaged.
Give the body a once-over to check for any cracks or structural damage.

If your safety check uncovers any problems with the scooter, report it to Lime by tapping the exclamation point in the lower left corner of the map screen on the app. Don’t ride a scooter that isn’t safe. Check the area for another Lime that’s ready to go.

You ride the scooter by standing on it with one foot, kicking off, and then standing on it sideways as you accelerate using thumb shifting on the handlebars. You brake using a handbrake on the handlebar just like on a bike. To see a demonstration of how easy it is, check out this short video.