Your Guide To The Uber Eats App

What Is Uber Eats?

Uber Eats is Ubers version of GrubHub, and DoorDash. It allows customers to order food with the press of a button. It’s inexpensive and convenient.

How Does Uber Eats Work For Customers?

Uber Eats like ride-hailing apps pairs users with nearby drivers. However, rather than receiving rides from these drivers, customers receive food at their specified location.​Once a user logs into the app, they can select different food items from the menus of their favorite local restaurants. ​After a user places their order, the selected restaurant will accept the order and begin preparing your food. Then an Uber Eats delivery partner will be dispatched to pick up the order and deliver it to your location.

What Is Uber One?

It’s a subscription option that gives customers access to benefits such as savings on rides and orders. The monthly memberships is available for $9.99 and annual memberships at $99.99.

Members of the subscription program will receive a $0 delivery fee on eligible restaurant orders over $15 and grocery orders over $30. Members also receive 5% off eligible orders for restaurants, alcohol, and other stores marked with the Uber One icon. With the Uber One Promise on eligible deliveries, subscribers will receive $5 in Uber Cash if their Latest Arrival estimate (shown after you place your order) is wrong.

Members also get most rides at a 5% discount. The 5% discount will not apply to shared rides or rides booked 30 minutes or more in advance.

Help For Uber Eats Customers On The App

Are you a new customer or just not sure how to do something on the app? check out our tips and video tutorials for Uber Eats customers.

Download The Customers App

| App Store | Google Play |

How Does Uber Eats Work For Drivers?

1. You will receive an audio notification through the app.
2. Tap the screen to accept the delivery request.
3. Receive info regarding the food order number, pick-up location, and customer name.
4. Tap “navigate”, the GPS will direct you to the restaurant.
5. When you arrive, give the restaurant staff the food order number and customer name.
6. Double check the order before heading back to your car with the take-out packages.
7. Tap “start trip” for directions to the delivery address.
8. Swipe up in the app for special delivery instructions regarding drop-off or parking.
9. The customer will receive a text as you approach so they’re ready for you.
10. Knock or ring the bell if they didn’t request to meet you outside their location.
11. Greet the customer by introducing yourself with a smile and hand them their order.
12. Swipe “complete trip” and you’re done with this delivery!

Pros And Cons Of Delivering With Uber Eats

Pros

• One of the best paying delivery companies.
• Can combine it with promotions for Uber.
• Let’s drivers in most states deliver across state lines.

Cons

• Promotions like quest aren’t available in every city.
• Payment model changes from time to time.

Help For Uber Eats Drivers On The App

Are you a new driver or just not sure how to do something on the app? check out our tips for Uber Eats drivers.

Become A Uber Eats Driver

Click here to learn everything you to know become a driver for Uber Eats.