How to contact your customer on Uber Eats for drivers

Once you have arrived at the delivery address, any customer drop-off notes will be visible on the app navigation screen.

If the customer should not be at the location when you arrive, or their address should be unclear in the app you can contact them via the Uber Eats driver app. If they shouldn’t answer your call, you can leave a voice mail or use the messaging feature in the app.

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