Your Guide To The Uber App

Table of Contents

What Is Uber?

Uber is a smartphone ride-hailing app that connects riders with drivers. It was one of the first on-demand services to operate on a smartphone. The company has cemented itself as the leader in the rideshare market. For riders, it’s a way to get reliable rides with a private driver. For drivers it provides an opportunity to make extra money.

How Does Uber Work For Riders?

In cities where Uber operates, use your rider app to request a ride. When a nearby driver accepts your request, the app will display an estimated time of arrival for the driver heading to your pickup location. The app will also notify you when your driver is about to arrive.

Also, when a driver accepts your request, the app will provide you with all their information. Like the drivers first name., vehicle type, and license plate number. This information will help you find your driver when they arrive at your pickup location.

Once, your trip is complete the fare will be automatically calculated and charged to your payment method you’ve linked to your account.

You will also be able to rate your driver one to five stars and leave them a tip. Note drivers also rate riders to. If you should rate your driver or rider three stars or lower, you will never be paired with them again.

Help For Uber Riders On The App

Are you a new rider or just not sure how to do something on the app? check out our tips and vid eo tutorials for Uber riders.

What Is Uber One?

It’s a subscription option that gives customers access to benefits such as savings on rides and orders. The monthly memberships is available for $9.99 and annual memberships at $99.99.

Members of the subscription program will receive a $0 delivery fee on eligible restaurant orders over $15 and grocery orders over $30. Members also receive 5% off eligible orders for restaurants, alcohol, and other stores marked with the Uber One icon. With the Uber One Promise on eligible deliveries, subscribers will receive $5 in Uber Cash if their Latest Arrival estimate (shown after you place your order) is wrong.

Members also get most rides at a 5% discount. The 5% discount will not apply to shared rides or rides booked 30 minutes or more in advance.