Ordering Alcohol
Instacart delivers Alcohol for select retailers and markets. You can use the Instacart app or website to check availability in your area.
How Does Alcohol Delivery Work On Instacart?
- Customers must be 21 or older to order alcohol items and provide an approved photo ID showing their birthdate at delivery
- Instacart can’t add alcohol special requests
- If an alcohol item is out of stock, your shopper will contact you to get approval for a replacement. If the shopper doesn’t get approval, they’ll refund the items
- Shoppers can only add alcohol to replace alcoholic items
Alcohol Delivery Restrictions
- Alcohol maybe never be delivered to a retail business or college campus
- Manual ID entry isn’t available for orders in California, or for Costco or Walmart orders nationwide
- Green cards can’t be scanned and must be manually entered
- Alcohol can’t be delivered to visibly intoxicated people
- Alcohol can’t be delivered if the customer doesn’t meet all delivery requirements. In these cases, Instacart will refund the alcohol and return it to the store. The customer may still be charged delivery fees, bottle deposit fees, or the tip
Damaged Alcohol Items
Instacart will provide a credit, refund, or redelivery if alcohol is damaged by the shopper due to the following:
- Shattered or cracked flass
- Broken seal
- Missing or tampered label
- Poor bagging leading to damaged items
Over-The-Counter Medicine
Instacart also delivers over-the-counter medicine for select retailers and markets. You can check availability in your area with the Instacart app or website.
How Over-The-Counter Medicine Deliver Works On Instacart
- Customers must be 18 years old or older to order over-the-counter medicine and provide an approved photo ID showing their birthdate at delivery
- Instacart can’t add over-the-counter items through special requests
- Your shopper will verify your age and scan the front and/or back of your ID when they deliver. In some cases, the shopper can also enter your information manually
Valid Forms Of Identification For Over-The-Counter Medicine Delivery
- United States-issued driver’s license with photo
- United States-issued military ID
- State-issued identification card
- United States-issued passport
- Note: Instacart doesn’t accept passports for most orders in California, or for Costco or Walmart orders nationwide
- Green card
- Note: Instacart doesn’t accept green cards for orders in California, Washington, Missouri, and Minnesota, or for Costco or Walmart orders nationwide
