If you are on your way to a restaurant or have not picked up the order yet, you can cancel the trip in the app. You will not be penalized for canceling an order you have not yet picked up.
What to do if you should need to cancel a delivery after you’ve accepted it on Uber Eats Read More »
Once you’ve received 10 individual ratings from businesses and customers from deliveries, your overall delivery rating will appear in your account.
How do delivery ratings work on Uber Eats for drivers? Read More »
If an Uber Eats customer should request to change their order’s delivery address, you can proceed with the order or cancel it.
What to do if a customer changes delivery address during delivery on Uber Eats Read More »
Steps Uber Eats drivers should take when doing alcohol deliveries
Steps Uber Eats drivers should take when doing alcohol deliveries Read More »
Everything drivers need to know about Uber Eats Delivery Barcode Scan
Everything drivers need to know about Uber Eats Delivery Barcode Scan Read More »
If a restaurant is unable to fulfill part or the entire order, encourage the restaurant to reach out to the customer.
What to do if the restaurant can’t fulfill an order for Uber Eats drivers Read More »
Once you have arrived at the delivery address, any customer drop-off notes will be visible on the app navigation screen.
How to contact your customer on Uber Eats for drivers Read More »
To reorder food on Uber Eats that you’ve ordered before, just tape the receipt icon at the bottom of the screen to see list of your past order, once you’ve found the order, you’d like to have again tap reorder. This will add the same list of items to your cart.
How to reorder food that you’ve ordered before on Uber Eats Read More »
Tap the receipt icon found on the bottom menu bar
Tap “CANCEL ORDER” at the bottom of the order tracking screen
Confirm the request by tapping “CANCEL ORDER” again in the confirmation screen
How to cancel your order on Uber Eats Read More »
If your order on Uber Eats has not been accepted by the restaurant yet, the best way to change your address is to cancel and re-order with the updated address.
How to change your address after you’ve sent out an order on Uber Eats Read More »
