New Uber Riders

How to set up communication preference for Uber riders on how drivers can contact them through the (Video Tutorial)

In this video we will show riders of Uber how to set of communication preference. When on the home screen click on account on the bottom right corner of the screen.

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Everything riders need to know about Uber’s group ride

With Uber’s group ride you can invite your friends to join and split the cost of the ride. Every person you invite will add their pickup or drop off spot, and the driver will pick them up or drop them off on the way to your destination. After starting your ride, your group can split the price equally. Each rider could save 30% on average by sharing a ride instead of requesting their own.

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How to opt out of Uber and Lyft’s arbitration agreement

Both Uber and Lyft have arbitration agreement that drivers and rider have to sign to use the app. By agreeing to these Terms, users agree that they are required to resolve any claim that that may have against Uber or Lyft on an individual basis in arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action.

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Dear riders stop requesting rides for your heavily intoxicated friends you don’t want to deal with

One thing we unfortunately see the most is Uber and Lyft passengers sending out request for their friends. Which is fine, however, if your friend is so intoxicated that can’t walk by themselves or have no clue what’s going on its best that you ride along with them to make sure they get home safe. You can also use the multiple stop feature to have the driver take you back after dropping off your friend.

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How to access Uber’s safety center and 911 assistance for riders (Video Tutorial)

During a ride or while waiting for a driver to pick you up. On the bottom right corner there will be a icon that looks like a sun. Clicking on that will take you to the safety center where you can access 912 assistants along with other safety features. Calling 911 will give them your location along with all the drivers information.

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How to report a lost Item for Uber riders (Video Tutorial)

In this video we show Uber Riders how to report they lost an Item when opening up the Uber app click on the three lines on top left then go to recent trips and click on the trip you lost the item in then scroll down and click contact driver about lost item. Once on next page enter your number you would like the driver to contact you on.

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