What are bundle orders on Gruhub?
If restaurants are close together, you could be offered a bundle order. Grubhub does this to maximize efficiency with deliveries.
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What to do if you should have a problem with your Grubhub order as a customers
If you should unfortunately have a problem with your Grubhub order you can contact their Customer Care Team, via chat or phone. Make sure to have your email and order details page handy for reference.
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How to check status on current Grubhub order
If currently logged in, you will see the status of the order on the homepage under “your order.” To locate it, click “Track your oder” from your confirmation email or the Contact us page.
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How to cancel or change your Grubhub order after you’ve placed it
To cancel an ASAP, pick up or deliver, contact Grubhub right away.
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How to find your receipt from your Grubhub order
Through the website or app, you can visit all your past orders and click on the “view receipt link under the order. You can also find it on your confirmation email.
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How to redeem a promo code on Grubhub
At checkout enter your promo code and Grubhub will adjust your order total to factor in the discount. You can only use one discount per order, and they can’t be used with cash orders.
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How to view past orders and your receipt on Grubhub
How to view past orders and your receipt on Grubhub
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How to add and save delivery instructions on Grubhub
In the Address and phone section of your account you can provide and save special instructions for your delivery driver. Say you live in a gated community and the driver needs a code to get in your neighborhood you can make a note of this in the Delivery instructions field.
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What is Grubhub’s donate the change?
If you should choose to opt in to donate the change, Grubhub will round up you change and donate it to one of their partner charities. For, example if your total is $13.50 Grubhub will round it up to $14, so you will donate 50¢ to charity.
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Everything you need to know about Grubhub’s monthly membership program Grubhub+
It’s Grubhub’s monthly membership program. Members receive unlimited free delivery on orders of $12+ from restaurants in the Grubhub+ network, and access to elite care.
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