DoorDash makes it easy for you to submit your qualified health purchases for reimbursement through your HSA or FSA account via HSA/FSA receipt reimbursement. When completing an order containing HSA/FSA eligible items, you will receive an e-mail receipt with your HSA/FSA eligible items highlighted. How It Works
DoorDash connects local consumers and local restaurants with delivery by independent contractors.
How does DoorDash work for restaurants Read More »
If you need to contact the customer about a live order, tap the three vertical red dots in the top right corner of the order. On the options that pop up, select Contact Customer.
How to contact a customer on DoorDash for merchants Read More »
If you should encounter a technical issue with your tablet or Order Manager app, try the below troubleshooting steps.
How to troubleshoot your tablet for DoorDash merchants Read More »
DashPass is DoorDash’s monthly subscription service that provides customers with $0 delivery fees and reduced service fees when they order from DashPass partner restaurants.
What is DashPass? How does it benefit your restaurant? Read More »
It’s DoorDash’s paid marketing promotion that encourages new customers to eat at their restaurant, by offering Free Delivery to first time customers.
Everything restaurant owners need to know about DoorDash’s $0 Delivery Fee promo Read More »
There can be many reasons why you may be unable to fulfill an order, down below we will tell you how to cancel the order on your tablet.
How restaurants owners can cancel a live order on DoorDash Read More »
When a customer places a scheduled order, they will immediately show up on your tablet. However, these orders will be placed under a section called Scheduled Orders.
How scheduled orders work for restaurants on DoorDash Read More »
To add special instructions, select a menu item and use the Extra Instructions box in the Preferences section.
How to add special instructions to your DoorDash order Read More »
Has the packaging been tampered with by pests or people?
Does the packaging look withered?
Are there any holes in the packaging?
Is the seal of the packaging broken?
Three things you should check for when you receive your food delivery Read More »
