Your Guide To The UZURV App

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What Is UZURV?

UZURV is a transportation company specifically designed to provide reliable transportation for people with disabilities and older adults. The company has done this by building a TNC with drivers onboarded to be fully FTA compliant along with other credentials.

How Does UZURV Work For Riders

UZURV rides are offered through partnerships with city transit agencies and healthcare organizations, including the American Cancer Society. If your community is a participant, here’s how UZURV works for you:

  • Reservations can be made up to 30 days before or in as little as one hour in advance.
  • Call a toll-free number to make a reservation or your transit coordinator can book rides for you.
  • You will be contacted when the ride is first confirmed and when your matched driver is on the way.
  • Drivers park and ring the doorbell. Rides arrive on-time 98%+ of the time.
  • The driver can assist you from the doorstep to the car if you’d like.
  • You are driven reliably and safely to your destination — no stops to pick up more passengers or unplanned detours.
  • The driver can assist you from the car to your destination’s door.
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UZURV Experience For Riders

Adapted For You

  • Rides are ADA-compliant.
  • Reliable and safe.
  • Drivers are prepared for medical equipment and UZURV has a zero-tolerance policy for service animal denials

Prompt And Patient

  • Drivers arrive on-time and meet you at the door.
  • They understand your time is valuable.

A Personal Ride

Drivers are specially credentialed and certified to deliver the best service to you. A private, direct ride to where you need to go.

Download The Riders App

| App Store | Google Play |

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Benefits Of Driving For UZURV

Specialty Credentials

Drivers become credentialed in HIPAA, CPR, ADA, PASS and other specialized passenger service certifications plus appropriate drug and alcohol testing requirements.

Top Earnings

Certified drivers will earn premium fares for their work.

More Control

  • See mileage, pickup and drop-off locations before you show interest in a ride.
  • Drive during normal business hours with rides scheduled in advance.

Requirements To Become A Driver For UZURV

  • Must be 21 years old.
  • Must have a valid US Driver’s License.
  • Must pass a criminal background check–minimum of 7 years.
  • No felonies, no drug charges, no charges involving violence, etc.
  • A lifetime check will be performed on the National Sex Offender Registry
  • Must pass a motor vehicle record background check.
  • No DUI/DWI, state law determines moving violation regulations.
  • Programs typically require drug/alcohol screening to FTA and State compliance standards.
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Vehicle Requirements For UZURV

  • Must be 4 door vehicle
  • Must be 10 years old or less (7 years old or less for Phoenix area drivers.)
  • Vehicle is a typical Sedan, Van or SUV holding between 2-7 other passengers PLUS you. (Note: no pickup trucks)
  • Valid Personal Vehicle Insurance, in your name
  • Valid Vehicle Registration
  • Vehicle Inspection (If required by your transit program)
  • No cosmetic or major damage to the vehicle
  • Interior must be clean, tidy, and a NO SMOKING vehicle (No Vaping with passengers in the vehicle)

Note: The above list is the minimum standard. Some programs have additional criteria that must be met to be eligible to drive for that program.

Download The Drivers Apps

| App Store | Google Play |

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