If the recipient isn’t at the drop-off location within five minutes of your arrival. Contact the requester through the app and try to coordinate the drop-off with the recipient.
If The Requester:
- Asks you to return the package to the pickup location, the fare for the return trip will be added to the overall trip fare.
- Asks you to leave the package at the recipient’s door, they must do so in writing as part of the special delivery instructions or in a message within the app.
If you’re unable to get in touch with the requester, contact Uber Support for help.
