If an item shouldn’t be available when your Instacart shopper is shopping the order, they will pick the best item to substitute it with. Down below we will show you how to approve it.
How to approve or disapprove substitutions for Instacart customers Read More »
In this video we will show customers of the Instacart app how to add someone to their family account on the app. When on the home screen click on the three lines on the top left corner of the screen.
How to add someone to your family account on Instacart (video tutorial) Read More »
In this video we will show customers of Instacart how to set EBT SNAP eligibility by item on Instacart. On the home screen click the three
How to set show EBT SNAP eligibility by item on Instacart (Video Tutorial) Read More »
In this video we will show customers of Instacart how to add payment method. On the home screen click on the three lines on the top left
How to add payment method on Instacart (Video Tutorial) Read More »
In the video we will show customers of Instacart how to add loyalty cards from stores to their Instacart account.
How to add loyalty cards from stores to your Instacart (Video Tutorial) Read More »
Instacart’s heavy fee helps cover operational costs and only applies to orders where the estimated weight of all qualifying items exceeds 50 pounds.
What is Instacart’s heavy fee? Read More »
Instacart pick up is another way to order from Instacart. Pick up allows you to order online, set a pick up time, and collect your order at the store.
How pick up works with Instacart Read More »
Shop and checkout on the Instacart app, selecting a time window during which your order will be available for pick up. Your order will stay in the locker until the store closes.
Arrive at the store, find the outdoor lockers at the front entrance, and open your app to find a special PIN in the dashboard
How locker pick up works on Instacart Read More »
Shoppers appreciate tips as a way of recognizing excellent service and 100% of your tip goes directly to the shopper delivering your order.
By default, a 5% tip is suggested at checkout, with a minimum suggestion of $2 per individual store delivery.
How to tip your Instacart shopper Read More »
Find your item. You can either search for a specific item you’re looking for or browse by department. We’ll also make recommendations based on what you’ve bought before, or what’s popular in your area.
How to place an order on Instacart Read More »
